Product Quality and Safety

Vendors must ensure:

• Product quality and safety
• Timely fulfilment
• Compliance with consumer protection laws

Any defect or non-conformity must be disclosed promptly.

8. Shariah Monitoring, Audit & Enforcement

The Company reserves the right to:

• Conduct Shariah compliance reviews
• Request supporting documentation
• Engage Shariah auditors or advisors

Non-compliance may result in:

• Product delisting
• Account suspension or termination
• Reporting to relevant authorities, where required

9. Dispute Resolution (Sulh & Arbitration)

In the event of disputes:

• Parties shall first attempt amicable settlement (Sulh)
• Failing which, disputes may be referred to:
  • Shariah-based mediation or arbitration in Malaysia; or
  • Malaysian courts of competent jurisdiction

10. Termination for Shariah Breach

The Platform may terminate Vendor access immediately if:

• Haram products are listed
• Misrepresentation is proven
• Repeated Shariah violations occur

Termination shall not affect accrued rights or liabilities.

11. Indemnity & Liability

The Vendor agrees to indemnify the Company against:

• Shariah non-compliance claims
• Halal certification disputes
• Regulatory penalties and reputational damage

12. Amendments & Shariah Governance

These Terms may be updated to reflect:

• New JAKIM guidelines
• Fatwas from recognised Malaysian authorities
• Regulatory developments

Where applicable, the Platform shall maintain a Shariah Advisory Committee to oversee compliance.

13. Governing Principles & Law

These Terms shall be governed by:

• Islamic commercial law as the primary guiding framework; and
• Malaysian law, subject to Shariah compliance

Vendor Declaration

By using the Platform, the Vendor confirms their commitment to:

• Ethical trade
• Halal integrity
• Transparency; and
• Islamic values in all business dealings